#### Carta Fund Admin Payment Processing Service Level Commitment

**Payment Request Guidelines:**

Payment Processing Hours of Operation: 9AM EST (6 AM PST) - 6 PM EST (3 PM PST)

- Payment requests received by Carta between 3 PM EST (12PM PST) - 6PM EST (3PM PST) will be setup for approval on a best-efforts basis on the same business day or the following business day.

- Payment requests received by Carta after 6PM EST (3PM PST) will be actioned the following business day.

|     |     |
| --- | --- |
| **Payment Type** | **Service Level Commitments** |
| Investments | Same Business Day Received by 3PM EST (12PM PST) - Setup by 5PM EST (2PM PST) |
| Intercompany/ Management Fees | Same Business Day Received by 3PM EST (12PM PST) - Setup by 5PM EST (2PM PST) |
| Distributions | 5 Business Days Setup by 5PM EST (2PM PST) on Distribution date |
| CCL Paybacks | Same Business Day Received by 3PM EST (12PM PST) - Setup by 5PM EST (2PM PST) |
| Expenses | Next Business Day Received by 3PM EST (12PM PST) - Setup by 5PM EST (2PM PST) on the following business day |

**Distributions:**

- Ensure all LPs submit their payment instructions using the Carta platform via the link below.

- LPs payment instructions must be submitted 2 days prior to the payment date for timely review of instructions and modifications if needed.

✨ How to add wire instructions for limited partners
