# Carta System Status Incident History ## Incident/30904530 **Date:** July 16, 2026 **Status:** Resolved This incident has been resolved. **Date:** July 16, 2026 **Status:** Monitoring Some users experienced errors logging in via Single Sign-On (SSO). This has been resolved and logins are succeeding. We're monitoring to confirm full recovery. ## Incident/30807697 **Date:** July 6, 2026 **Status:** Resolved This incident has been resolved. **Date:** July 6, 2026 **Status:** Investigating We are currently investigating this issue. ## Incident/30342590 **Date:** May 27, 2026 **Status:** Resolved This incident has been resolved. **Date:** May 27, 2026 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** May 27, 2026 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** May 27, 2026 **Status:** Investigating We are seeing elevated errors and are investigating the cause. ## Incident/29403006 **Date:** March 31, 2026 **Status:** Resolved This incident has been resolved. **Date:** March 31, 2026 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** March 31, 2026 **Status:** Investigating We are currently investigating this issue. ## Incident/29113022 **Date:** March 19, 2026 **Status:** Resolved This incident has been resolved. **Date:** March 19, 2026 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** March 19, 2026 **Status:** Update A draft fix has been developed and is being verified. **Date:** March 19, 2026 **Status:** Identified The Carta android application is showing degraded performance. The team has identified this issue and is working on a fix. Affected users are encouraged to use [app.carta.com](https://app.carta.com) via a web browser in place of the Android application. The iOS application is unaffected. ## Incident/27509507 **Date:** December 11, 2025 **Status:** Completed The scheduled maintenance has been completed. **Date:** December 11, 2025 **Status:** In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** December 8, 2025 **Status:** Scheduled Application maintenance is scheduled for December 12 at 03:00 UTC (Dec 11, 19:00 PST). Access to app.carta.com will be unavailable for approximately 5 minutes. ## Incident/27309998 **Date:** November 24, 2025 **Status:** Resolved This incident has been resolved. **Date:** November 24, 2025 **Status:** Update We are continuing to monitor for any further issues. **Date:** November 24, 2025 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** November 24, 2025 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** November 24, 2025 **Status:** Investigating Some Carta services are currently experiencing issues, and our team is actively investigating. ## Incident/27221799 **Date:** November 18, 2025 **Status:** Resolved Upstream issues have been resolved, no further user issues are expected on Carta applications. **Date:** November 18, 2025 **Status:** Identified Users may experience intermittent issues with the Carta application as our vendor Cloudflare is having global issues. ## Incident/26822848 **Date:** October 20, 2025 **Status:** Resolved This incident has been resolved. **Date:** October 20, 2025 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** October 20, 2025 **Status:** Update There is an issue with a service provider affecting www.carta.com. While we investigate a permanent fix, please note that Carta traffic will be routed from www.carta.com to app.carta.com. **Date:** October 20, 2025 **Status:** Identified There is an issue with a service provider affecting www.carta.com. While we investigate a permanent fix, please note that Carta traffic will be routed from www.carta.com to app.carta.com. **Date:** October 20, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/26815642 **Date:** October 20, 2025 **Status:** Resolved Site performance continues to be normal. The issue has been resolved. **Date:** October 20, 2025 **Status:** Monitoring Application performance is now improving. We're continuing to monitor the situation. **Date:** October 20, 2025 **Status:** Investigating We are currently experiencing degraded service and are investigating. ## Incident/26362681 **Date:** September 6, 2025 **Status:** Completed Planned maintenance is now complete, all systems are stable and available. **Date:** September 6, 2025 **Status:** In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** September 6, 2025 **Status:** Scheduled Scheduled maintenance is currently in progress. We will provide updates as necessary. ## Incident/26197874 **Date:** August 21, 2025 **Status:** Resolved This incident has been resolved. **Date:** August 21, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/26136396 **Date:** August 15, 2025 **Status:** Resolved This incident has been resolved. **Date:** August 15, 2025 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** August 15, 2025 **Status:** Investigating We are currently investigating this issue. **Date:** August 15, 2025 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** August 15, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/25613940 **Date:** June 27, 2025 **Status:** Resolved This incident has been resolved. Users are encouraged to refresh their browsers to ensure they are running the latest version of the Carta application. **Date:** June 27, 2025 **Status:** Update We are continuing to monitor for any further issues. **Date:** June 27, 2025 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** June 27, 2025 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** June 27, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/25417027 **Date:** June 9, 2025 **Status:** Resolved This incident has been resolved. **Date:** June 9, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/24072086 **Date:** February 19, 2025 **Status:** Resolved This incident has been resolved. **Date:** February 19, 2025 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** February 19, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/23968847 **Date:** February 13, 2025 **Status:** Resolved The outage that occurred earlier has been resolved and the team will continue to monitor the systems affected today to ensure availability in the future. **Date:** February 13, 2025 **Status:** Monitoring We are seeing a reduction in delivery failures when sending messages to devices on the AT&T network. Users who are unable to receive authentication codes via SMS can select the "call phone" option at the bottom of the verification page as a workaround. We are continuing to monitor the situation. **Date:** February 13, 2025 **Status:** Identified The issue has been identified with a third-party vendor. As a temporary workaround, customers can click the "call phone" option at the bottom of the verification page. **Date:** February 13, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/23671493 **Date:** January 23, 2025 **Status:** Resolved This incident has been resolved. **Date:** January 23, 2025 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** January 23, 2025 **Status:** Investigating We are currently investigating this issue. ## Incident/23264371 **Date:** December 19, 2024 **Status:** Resolved This incident has been resolved. **Date:** December 19, 2024 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** December 19, 2024 **Status:** Investigating We are currently investigating this issue. ## Incident/21217973 **Date:** June 25, 2024 **Status:** Resolved We've resolved the issue and all users should be able to access all Carta products. **Date:** June 25, 2024 **Status:** Identified We've identified the issue and are working on a mitigation. **Date:** June 25, 2024 **Status:** Investigating We are investigating an incident in our investor services platform. Users may find investment firms and portfolios unaccessible. We will provide updates by 10:15 am Pacific time. ## Incident/18814846 **Date:** October 16, 2023 **Status:** Resolved This incident has been resolved. **Date:** October 16, 2023 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** October 16, 2023 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** October 16, 2023 **Status:** Update We are continuing to investigate this issue. **Date:** October 16, 2023 **Status:** Investigating Our engineering team has discovered and is investigating an issue with internal application services. ## Incident/18635395 **Date:** September 28, 2023 **Status:** Resolved This incident has been resolved. **Date:** September 28, 2023 **Status:** Update We are continuing to investigate this issue. **Date:** September 28, 2023 **Status:** Investigating We are currently investigating this issue. ## Incident/18634213 **Date:** September 28, 2023 **Status:** Resolved This incident has been resolved. **Date:** September 28, 2023 **Status:** Monitoring A fix has been implemented and we are monitoring the results. **Date:** September 28, 2023 **Status:** Investigating We are currently investigating the issue in our application's degraded performance. ## Incident/17914244 **Date:** July 20, 2023 **Status:** Resolved This incident has been resolved. **Date:** July 20, 2023 **Status:** Monitoring A fix has been implemented and site performance has returned to normal. We're continuing to monitor the situation. **Date:** July 20, 2023 **Status:** Investigating We are currently investigating the issue in our application's degraded performance. ## Incident/17835263 **Date:** July 12, 2023 **Status:** Resolved This incident has been resolved. **Date:** July 12, 2023 **Status:** Identified The issue has been identified and a fix is being implemented. **Date:** July 12, 2023 **Status:** Investigating We are currently investigating our Fund Administration product not loading for some users.