# Agreements ## Cookie Policy ### Cookies in use #### Placed Cookies Valid from June 18, 2020 to September 17, 2025. For latest info on cookie usage please see our [privacy policy](/content/sg/en/legal/privacy/privacy-policy/index.html). #### Wistia We use Wistia for video display. [Read more](https://cookiedatabase.org/service/wistia) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | [wistia-video-progress-*](https://cookiedatabase.org/cookie/wistia/wistia-video-progress) | persistent | | | **Marketing/Tracking** | | | | [wistia](https://cookiedatabase.org/cookie/wistia/wistia) | persistent | Store performed actions on the website | ##### Sharing For more information, please read the [Wistia Privacy Policy](https://wistia.com/privacy). #### Elementor We use Elementor for content creation. [Read more](https://cookiedatabase.org/service/elementor) | Name | Retention | Function | |---------------|-----------|------------------------------------------------| | **Statistics (anonymous)** | | | | [elementor](https://cookiedatabase.org/cookie/elementor/elementor) | persistent | Store performed actions on the website | ##### Sharing This data is not shared with third parties. #### YouTube We use YouTube for video display. [Read more](https://cookiedatabase.org/service/youtube) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [GPS](https://cookiedatabase.org/cookie/youtube/gps) | session | Store location data | | **Functional** | | | | [VISITOR_INFO1_LIVE](https://cookiedatabase.org/cookie/youtube/visitor_info1_live) | 6 months | Estimate bandwidth | | **Statistics** | | | | [YSC](https://cookiedatabase.org/cookie/youtube/ysc) | session | Store a unique user ID | | [PREF](https://cookiedatabase.org/cookie/youtube/pref) | 1 year | Track visits across websites | ##### Sharing For more information, please read the [YouTube Privacy Policy](https://policies.google.com/privacy). #### Facebook We use Facebook for display of recent social posts and/or social share buttons. [Read more](https://cookiedatabase.org/service/facebook) | Name | Retention | Function | |-------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [actppresence](https://cookiedatabase.org/cookie/facebook/actppresence/) | 1 year | Manage ad display frequency | | [_fbc](https://cookiedatabase.org/cookie/facebook/_fbc) | 2 years | Stores last visit | | [fbm*](https://cookiedatabase.org/cookie/facebook/fbm_) | 1 year | Store account details | | [xs](https://cookiedatabase.org/cookie/facebook/xs) | 3 months | Store a unique session ID | | [fr](https://cookiedatabase.org/cookie/facebook/fr) | 3 months | Enable ad delivery or retargeting | | [_fbp](https://cookiedatabase.org/cookie/facebook/_fbp) | 3 months | Track visits across websites | | [datr](https://cookiedatabase.org/cookie/facebook/datr) | 2 years | Provide fraud prevention | | [sb](https://cookiedatabase.org/cookie/facebook/sb) | 2 years | Store browser details | | [*_fbm_](https://cookiedatabase.org/cookie/facebook/_fbm_) | 1 year | Store account details | | **Functional** | | | | [wd](https://cookiedatabase.org/cookie/facebook/wd) | 1 week | Determine screen resolution | | [act](https://cookiedatabase.org/cookie/facebook/act) | 90 days | Keep users logged in | | [c_user](https://cookiedatabase.org/cookie/facebook/c_user) | 90 days | Store a unique user ID | | [csm](https://cookiedatabase.org/cookie/facebook/csm) | 90 days | Provide fraud prevention | | [presence](https://cookiedatabase.org/cookie/facebook/actppresence) | session | Track if the browser tab is active | ##### Sharing For more information, please read the [Facebook Privacy Policy](https://www.facebook.com/policy/cookies). #### Twitter We use Twitter for display of recent social posts and/or social share buttons. [Read more](https://cookiedatabase.org/service/twitter) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Functional** | | | | [local_storage_support_test](https://cookiedatabase.org/cookie/twitter/local_storage_support_test) | persistent | Load balancing functionality | | **Marketing/Tracking** | | | | [metrics_token](https://cookiedatabase.org/cookie/twitter/metrics_token) | persistent | Stores if the user has seen embedded content | ##### Sharing For more information, please read the [Twitter Privacy Policy](https://twitter.com/en/privacy). #### Complianz We use Complianz for cookie consent management. [Read more](https://cookiedatabase.org/service/complianz) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Functional** | | | | [cmplz_choice](https://cookiedatabase.org/cookie/complianz/cmplz_choice) | 365 days | Store if a message has been dismissed | | [complianz_policy_id](https://cookiedatabase.org/cookie/complianz/complianz_policy_id) | 365 days | Register accepted cookie policy ID | | [cmplz_id](https://cookiedatabase.org/cookie/complianz/cmplz_id) | 365 days | Store anonymized statistics | | [complianz_consent_status](https://cookiedatabase.org/cookie/complianz/complianz_consent_status) | 365 days | Store cookie consent preferences | | [cmplz_user_data](https://cookiedatabase.org/cookie/complianz/cmplz_user_data) | 365 days | Determines which cookie banner to show | ##### Sharing For more information, please read the [Complianz Privacy Policy](https://complianz.io/privacy-statement/). #### Hotjar We use Hotjar for heat maps and screen recordings. [Read more](https://cookiedatabase.org/service/hotjar) | Name | Retention | Function | |-------------------------------|-----------|------------------------------------------------| | **Statistics** | | | | [_hjid](https://cookiedatabase.org/cookie/hotjar/_hjid) | 1 year | Store a unique user ID | | **Statistics (anonymous)** | | | | [_hjIncludedInSample](https://cookiedatabase.org/cookie/hotjar/_hjincludedinsample) | session | Store anonymized statistics | ##### Sharing For more information, please read the [Hotjar Privacy Policy](https://www.hotjar.com/legal/policies/cookie-information). #### WPForms We use WPForms for webforms. [Read more](https://cookiedatabase.org/service/wpforms) | Name | Retention | Function | |---------------------------|-----------|------------------------------------------------| | **Preferences** | | | | [_wpfuuid](https://cookiedatabase.org/cookie/wpforms/_wpfuuid) | 11 years | Store a unique user ID | ##### Sharing This data is not shared with third parties. #### CssHero We use CssHero for website design. [Read more](https://cookiedatabase.org/service/csshero) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Functional** | | | | [csshero_is_on](https://cookiedatabase.org/cookie/csshero/csshero_is_on) | | | | **Purpose pending investigation** | | | | [CSSHERO-LAYOUT-PREFS](https://cookiedatabase.org/cookie/csshero/csshero-layout-prefs) | | | ##### Sharing This data is not shared with third parties. #### Google Fonts We use Google Fonts for display of webfonts. [Read more](https://cookiedatabase.org/service/google-fonts) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [Google Fonts API](https://cookiedatabase.org/cookie/google-fonts/tcb_google_fonts) | none | Request user IP address | ##### Sharing For more information, please read the [Google Fonts Privacy Policy](https://policies.google.com/privacy). #### Google Tag Manager We use Google Tag Manager for website statistics. [Read more](https://cookiedatabase.org/service/google-tag-manager) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [_gcl_au](https://cookiedatabase.org/cookie/google-tag-manager/_gcl_au) | persistent | Track conversions | | **Statistics** | | | | [uslk_inital_url](https://cookiedatabase.org/cookie/google-tag-manager/uslk_inital_url) | persistent | | | [uslk_referrer](https://cookiedatabase.org/cookie/google-tag-manager/uslk_referrer) | persistent | | | [uslk_operator_binding](https://cookiedatabase.org/cookie/google-tag-manager/uslk_operator_binding) | persistent | | | [uslk_drag](https://cookiedatabase.org/cookie/google-tag-manager/uslk_drag) | persistent | | | [uslk_in_service_time](https://cookiedatabase.org/cookie/google-tag-manager/uslk_in_service_time) | persistent | | | [uslk_page_impressions](https://cookiedatabase.org/cookie/google-tag-manager/uslk_page_impressions) | persistent | | | [uslk_s](https://cookiedatabase.org/cookie/google-tag-manager/uslk_s) | session | | | [uslk_e](https://cookiedatabase.org/cookie/google-tag-manager/uslk_e) | 1 year | | ##### Sharing For more information, please read the [Google Tag Manager Privacy Policy](https://policies.google.com/privacy). #### Google Maps We use Google Maps for maps display. [Read more](https://cookiedatabase.org/service/google-maps) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [Google Maps API](https://cookiedatabase.org/cookie/google-maps/google-maps-api) | none | Request user IP address | ##### Sharing For more information, please read the [Google Maps Privacy Policy](https://policies.google.com/privacy). #### LinkedIn We use LinkedIn for display of recent social posts and/or social share buttons. [Read more](https://cookiedatabase.org/service/linkedin) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [bcookie](https://cookiedatabase.org/cookie/linkedin/bcookie-2) | 2 years | Store browser details | | [li-oatml](https://cookiedatabase.org/cookie/linkedin/li-oatml) | 1 month | Enable ad delivery or retargeting | | [li_sugr](https://cookiedatabase.org/cookie/linkedin/li_sugr) | 3 months | Store browser details | | [UserMatchHistory](https://cookiedatabase.org/cookie/linkedin/usermatchhistory) | 30 days | Enable ad delivery or retargeting | | [lidc](https://cookiedatabase.org/cookie/linkedin/lidc) | 1 day | Store performed actions on the website | | [bscookie](https://cookiedatabase.org/cookie/linkedin/bscookie) | 2 years | Store performed actions on the website | | [X-LI-IDC](https://cookiedatabase.org/cookie/linkedin/x-li-idc) | session | Provide functions across pages | | **Functional** | | | | [BizographicsOptOut](https://cookiedatabase.org/cookie/linkedin/bizographicsoptout) | 10 years | Store privacy preferences | | **Purpose pending investigation** | | | | linkedin_oauth_* | | | ##### Sharing For more information, please read the [LinkedIn Privacy Policy](https://www.linkedin.com/legal/privacy-policy). #### Google Analytics We use Google Analytics for website statistics. [Read more](https://cookiedatabase.org/service/google-analytics) | Name | Retention | Function | |-------------------------------|-----------|------------------------------------------------| | **Statistics (anonymous)** | | | | [_ga](https://cookiedatabase.org/cookie/google-analytics/_ga) | 2 years | | | [_gid](https://cookiedatabase.org/cookie/google-analytics/_gid) | 1 day | Count and track pageviews | | **Purpose pending investigation** | | | | [_gaexp](https://cookiedatabase.org/cookie/google-analytics/_gaexp) | | | | [_ga_*](https://cookiedatabase.org/cookie/google-analytics/_ga_) | 2 years | | ##### Sharing For more information, please read the [Google Analytics Privacy Policy](https://policies.google.com/privacy). #### LiveChat We use LiveChat for chat support. [Read more](https://cookiedatabase.org/service/livechat) | Name | Retention | Function | |-----------------------------|-----------|------------------------------------------------| | **Functional** | | | | [__lc.visitor_id*](https://cookiedatabase.org/cookie/livechat/__lc-visitor_id-2) | 3 years | Store a unique user ID | | [__lc_visitor_id*](https://cookiedatabase.org/cookie/livechat/__lc_visitor_id) | 3 years | Store a unique user ID | | **Purpose pending investigation** | | | | [lc_sso*](https://cookiedatabase.org/cookie/livechat/lc_sso/) | | | ##### Sharing For more information, please read the [LiveChat Privacy Policy](https://www.livechatinc.com/legal/privacy-policy/). #### HubSpot We use HubSpot for marketing automation (automated email marketing). [Read more](https://cookiedatabase.org/service/hubspot) | Name | Retention | Function | |--------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [hubspotutk](https://cookiedatabase.org/cookie/hubspot/hubspotutk) | 13 months | Track a visitor’s identity | | [__hstc](https://cookiedatabase.org/cookie/hubspot/__hstc) | 13 months | Store time of visit | | **Purpose pending investigation** | | | | [__hssc](https://cookiedatabase.org/cookie/hubspot/__hssc) | 30 minutes| | | [__hsmem](https://cookiedatabase.org/cookie/hubspot/__hsmem) | | | | [hs-messages-hide-welcome-message](https://cookiedatabase.org/cookie/hubspot/hs-messages-hide-welcome-message) | 1 day | | | [hs-messages-is-open](https://cookiedatabase.org/cookie/hubspot/hs-messages-is-open) | 30 minutes| | | [*_key](https://cookiedatabase.org/cookie/hubspot/_key) | | | | [hs_ab_test](https://cookiedatabase.org/cookie/hubspot/hs_ab_test) | session | | | [__hs_do_not_track](https://cookiedatabase.org/cookie/hubspot/__hs_do_not_track) | 13 months | | | [__hs_opt_out](https://cookiedatabase.org/cookie/hubspot/__hs_opt_out) | 13 months | | | **Preferences** | | | | [messagesUtk](https://cookiedatabase.org/cookie/hubspot/messagesutk) | 13 months | Store browser details | ##### Sharing For more information, please read the [HubSpot Privacy Policy](https://legal.hubspot.com/privacy-policy?__hstc=124955733.ce5574dd3c43e31e89fe482a00587cd6.1738949941167.1740780429899.1740782909887.79&__hssc=124955733.2.1740782909887&__hsfp=2816761639). #### Zopim We use Zopim for chat support. [Read more](https://cookiedatabase.org/service/zopim) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | [__zlcmid](https://cookiedatabase.org/cookie/zopim/__zlcmid) | | | ##### Sharing For more information, please read the [Zopim Privacy Policy](https://www.zendesk.com/company/customers-partners/privacy-policy/). #### Optimizely We use Optimizely for website statistics. [Read more](https://cookiedatabase.org/service/optimizely) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Statistics** | | | | [optimizelyEndUserId](https://cookiedatabase.org/cookie/optimizely/optimizelyenduserid) | 6 months | Store a unique user ID | | **Purpose pending investigation** | | | | [optimizelySegments](https://cookiedatabase.org/cookie/optimizely/optimizelysegments) | | | | [optimizelyBuckets](https://cookiedatabase.org/cookie/optimizely/optimizelybuckets) | | | ##### Sharing This data is not shared with third parties. #### WP Engine We use WP Engine for website hosting. [Read more](https://cookiedatabase.org/service/wp-engine) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | [wpe_test_group](https://cookiedatabase.org/cookie/wp-engine/wpe_test_group) | | | | [rtk_gdpr_c](https://cookiedatabase.org/cookie/wp-engine/rtk_gdpr_c) | session | | | [rtkuuid](https://cookiedatabase.org/cookie/wp-engine/rtkuuid) | session | | | [rtk_gdpr_a](https://cookiedatabase.org/cookie/wp-engine/rtk_gdpr_a) | session | | | [rtk_p](https://cookiedatabase.org/cookie/wp-engine/rtk_p) | session | | | [rtk_sat](https://cookiedatabase.org/cookie/wp-engine/rtk_sat) | session | | | [rtk_sid](https://cookiedatabase.org/cookie/wp-engine/rtk_sid) | session | | | [rtk_rps](https://cookiedatabase.org/cookie/wp-engine/rtk_rps) | session | | | **Statistics** | | | | [__utmzz](https://cookiedatabase.org/cookie/wp-engine/__utmzz) | 8 months | | | **Marketing/Tracking** | | | | [__utmzzses](https://cookiedatabase.org/cookie/wp-engine/__utmzzses) | session | | ##### Sharing For more information, please read the [WP Engine Privacy Policy](https://wpengine.com/legal/privacy/). #### Atlassian Jira Servicedesk We use Atlassian Jira Servicedesk for customer support management. [Read more](https://cookiedatabase.org/service/atlassian-jira-servicedesk) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | [ajs_user_id](https://cookiedatabase.org/cookie/atlassian-jira-servicedesk/ajs_user_id) | | | | [ajs_group_id](https://cookiedatabase.org/cookie/atlassian-jira-servicedesk/ajs_group_id) | | | | **Statistics** | | | | [ajs_anonymous_id](https://cookiedatabase.org/cookie/atlassian-jira-servicedesk/ajs_anonymous_id) | 1 year | Stores last visit | ##### Sharing This data is not shared with third parties. #### CloudFlare We use CloudFlare for content distribution network (CDN) services. [Read more](https://cookiedatabase.org/service/cloudflare) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Functional** | | | | [__cfduid](https://cookiedatabase.org/cookie/cloudflare/__cfduid) | 30 days | Identify trusted web traffic | ##### Sharing For more information, please read the [CloudFlare Privacy Policy](https://www.cloudflare.com/privacypolicy). #### Google Ads We use Google Ads for advertising. [Read more](https://cookiedatabase.org/service/google-ads) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Marketing/Tracking** | | | | [ads/ga-audiences](https://cookiedatabase.org/cookie/google-ads/auto-draft) | none | Store information for remarketing purposes | | [_gac_*](https://cookiedatabase.org/cookie/google-ads/_gac_ua-2) | 90 days | Track audience reach | ##### Sharing For more information, please read the [Google Ads Privacy Policy](https://policies.google.com/privacy). #### Visual Website Optimizer We use Visual Website Optimizer for webshop statistics and optimization. [Read more](https://cookiedatabase.org/service/visual-website-optimizer) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | [_vwo_uuid_v2](https://cookiedatabase.org/cookie/visual-website-optimizer/_vwo_uuid_v2) | | | | [_vis_opt_s](https://cookiedatabase.org/cookie/visual-website-optimizer/_vis_opt_s) | | | | [_vwo_uuid](https://cookiedatabase.org/cookie/visual-website-optimizer/_vwo_uuid) | | | | [_vwo_ds](https://cookiedatabase.org/cookie/visual-website-optimizer/_vwo_ds) | | | | [_vwo_sn](https://cookiedatabase.org/cookie/visual-website-optimizer/_vwo_sn) | | | ##### Sharing For more information, please read the [Visual Website Optimizer Privacy Policy](https://vwo.com/privacy-policy/). #### Mixpanel We use Mixpanel for website statistics. [Read more](https://cookiedatabase.org/service/mixpanel) | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | *_mixpanel | | | ##### Sharing For more information, please read the [Mixpanel Privacy Policy](https://mixpanel.com/legal/privacy-policy/). #### Miscellaneous | Name | Retention | Function | |-------------------------------------|-----------|------------------------------------------------| | **Purpose pending investigation** | | | | loglevel | | | | _gd_visitor | | | | _gd_svisitor | | | | mutiny.user.token | | | | _gd_session | | | | mutiny_user_token | | | | _uetsid | | | | active_cx_tab | | | | _uetsid_exp | | | | OTelJS.ClientId | | | | _scid | | | | __adroll_fpc | | | | [_hp2_id.*](https://cookiedatabase.org/cookie/unknown-service/_hp2_id) | | | | _sctr | | | | __qca | | | | _hly_vid | | | | _mkto_trk | | | | __reff | | | | __ar_v4 | | | | wpe_utmb | | | | wpe_utmb_sess | | | | [_hp2_id_*](https://cookiedatabase.org/cookie/unknown-service/_hp2_id_) | | | | [calculoid-*](https://cookiedatabase.org/cookie/unknown-service/calculoid/) | | | | [calculoid-*](https://cookiedatabase.org/cookie/unknown-service/calculoid/) | | | | [calculoid-*](https://cookiedatabase.org/cookie/unknown-service/calculoid/) | | | | [calculoid-*](https://cookiedatabase.org/cookie/unknown-service/calculoid/) | | | | [calculoid-*](https://cookiedatabase.org/cookie/unknown-service/calculoid/) | | | | wpe_is_consent_required | | | | [__hssrc](https://cookiedatabase.org/cookie/unknown-service/__hssrc) | session | | | logichop | | | | _biz_uid | | | | _biz_flagsA | | | | _biz_nA | | | | _biz_pendingA | | | | portal_user | | | | ninjatable_tables_per_page | | | | [wp-postpass_*](https://cookiedatabase.org/cookie/unknown-service/wp-postpass_) | | | | _hjAbsoluteSessionInProgress | | | | _uetvid | | | | _uetvid_exp | | | | orgType | | | | wistia-viewer-preferences | | | ##### Sharing This data is not shared with third parties.