Carta Release Notes - Product Updates

3 years ago4/28/2023

Terminating Multiple Stakeholders on Carta

Starting today, we are launching a new feature to make it easier for companies to manage their stakeholders on Carta. Companies with an HRIS integration can terminate up to 25 stakeholders at a time. We are also making the process for performing terminations simpler by removing steps needed to complete this action. This feature is rolling out to select companies today and will be available to all company admins that have set up an HRIS integration on Carta by May 11, 2023.

Who is this for?

Companies on Carta that have an HRIS integration. If your company does not currently have an HRIS integration set up, you can do so by navigating to your Settings -> Integrations.

How does it work?

Companies should take the following steps to terminate 1-25 stakeholders at once:

How is this different from the current experience?

The current experience allowed for single employee terminations only. Each termination required the company admin to access multiple pages and take multiple steps.

I do not have an HRIS integration. How do I get access to this feature?

The best way to access this feature is to add an HRIS integration to your account. Carta supports over 100 HRIS providers. Connecting Carta to your HRIS will help you reduce time spent manually inputting data and ensure data accuracy as your stakeholder information changes over time. You can read more about how to connect your HRIS here.

I did a bulk termination incorrectly and I need to undo it. Can I reverse these terminations in bulk?

Not at this time. You will need to reverse each termination individually. You can review the instructions in detail in this support article.

Where do I go to learn more?

You can review detailed instructions in this support article or reach out to Carta support to learn more.

Alana Lindall

3 years ago4/27/2023

New specializations for Design, Product, and Marketing

What’s new?

We’re excited to announce the release of three new specializations:

Note: Our sample size for new specializations can be smaller than job area benchmarks, which could result in data volatility as we continue to update the data and grow our overall sample size.

No other benchmarks have changed in this update.

How do I see benchmarks for the additional specializations?

You can view benchmarks for the new specializations by:

  1. Visiting the Bands page and selecting “Design”, “Product”, or “Marketing” under Area. Once the job area is selected, you can select either the Art & Graphic Design, Product Management, or the Social Media specialization by selecting the Specialization dropdown.

  1. This will allow you to view salary/equity bands for levels 1 - 8 for Art & Graphic Design or Product Management. For Social Media, data are available for levels 1-6.

  2. The above process can be followed for each of the new specializations.

How do benchmarks for the additional specializations affect the Employee Scorecard?

The compa-ratio is a quick way to compare an employee's compensation to your plan's target rate for a given job area, level, and location. The compa-ratios for an employee assigned to the Art & Graphic Design, Product Management, and Social Media specializations will now be calculated using the target compensation for the specialization, not the job area.

How do I update my benchmark version to use new specializations?

You can update your compensation plan to use the latest benchmark versions either by:

  1. Visiting the Plan page and clicking on the "Update available" link in the Active Plan window.

  2. Navigating to the Bands page and clicking on the "Update" bubble in the top left.

You will have the opportunity to preview the new plan with the updated benchmarks version and assess their impact on your Scorecard before accepting the new plan.

What’s next?

The Carta Total Compensation team is working on our Q2 benchmark refresh for all job areas and specializations

3 years ago4/25/2023

Bulk download documents from the Documents Library

What's new?

You can now bulk download a large volume of documents from the Documents Library.

What's important or valuable about this change?

Admin users can download as many documents as they need to in one go from the Documents Library. This helps speed up tasks around tax season, such as downloading all the Form K-1s.

What do I need to do?

Select the documents you need to download, and click Actions → Download documents.

The zip file will be available for you to download in the Downloads section at the top right.

How do I learn more or get help?

For more information about the Documents Library and distributing K-1s, visit our support site.

Des Duggan

3 years ago4/25/2023

New fast-fill feature for transactions

What's new?

A new fast-fill feature is available when processing a large volume of terminations.

What's important or valuable about this change?

When making changes to a large volume of interests, the fast-fill feature lets you make them to multiple interests altogether instead of one by one.

This helps you get through cap table update tasks, such as bulk termination of interests, more efficiently.

What do I need to do?

The fast-fill feature is available in the interest termination workflow today and will be available for more workflows soon. Click the lightning bolt button to the top left of the interests you’re terminating to fast-fill the termination reason and date.

When you click on Fill column, you can choose to fill empty fields only or all fields, which provides you the flexibility to customize the termination reason and date for certain interests first and then fill in the rest with the same reason and date.

How do I learn more or get help?

For more information about terminating interests, visit our support site.

Des Duggan

3 years ago4/25/2023

Convert notes and SAFEs in Carta

What's new?

Admins can now convert notes and SAFEs into other types of interests in Carta.

What's important or valuable about this change?

Convertibles like notes and SAFEs are used by companies to raise money when they’re starting out. You can keep track of convertibles in Carta and when certain thresholds are met, convert them into actual equity.

With our latest features, you can convert notes and SAFEs into other types of interests, issue these interests to investors, and automatically update your cap table.

What do I need to do?

To get started, select the notes and SAFEs you want to convert from the interest ledger, click Actions, and Convert Interests.

You’ll need to have the following information available:

In a few steps, you’ll provide the conversion event details, the quantities to convert, and confirmation of the conversion.

How do I learn more or get help?

For more information, visit our support site.

Des Duggan

3 years ago4/25/2023

Set up one-off vesting plans for interests

What's new?

You can now create a custom vesting plan for a particular interest.

What's important or valuable about this change?

Instead of creating a new vesting template, you can now create a custom vesting plan for an interest to accommodate a bespoke vesting schedule with time and performance conditions specific to the holder’s interest agreement.

What do I need to do?

Navigate to the Interest Details of the interest you want to customize the vesting plan for and then click on the Vesting tab. Click the Correct vesting plan button in the top right.

You can customize the vesting plan for this particular interest granted to this interest holder.

How do I learn more or get help?

For more information on vesting schedules, visit our support site.

Zeba Naqvi

3 years ago4/24/2023

International Scorecards

What’s new?

International salary and equity targets are now on both the company and employee Scorecards. This now enables users to easily compare non-US employee compensation to the market, similar to how comparisons are currently shown for US employees. International bands data continues to be available on the Bands page.

On the Company Scorecard, users can see a complete view of all employees. Users can toggle between local currency and USD by clicking the checkbox at the top.

View an Employee-level Scorecard by clicking into any employee for additional information on their salary and equity. By default, employee cash compensation and market targets will be shown in the employee’s local currency. Users can toggle between local currency and USD using the checkboxes at the top of the employee scorecards.

As Carta Total Compensation only supports equity granted in USD, net equity values on all scorecards will only be shown in USD.

How do I update my scorecards to show international salary and equity targets?

No action is needed. The scorecards will update automatically with the appropriate data.

What’s next?

Carta Total Compensation is developing benchmarks for new specializations.

3 years ago4/19/2023

Learn page available to Employees with Tax Advisory

What’s new?

Employees who have access to Carta Tax Advisory through their employer now have access to new, personalized educational content in their Carta portfolio. The release contains a few features for employees:

1. New Learn page with personalized education chapters.

The Learn page will have videos organized in personalized chapters, based on your equity and employment status. Chapters include:

2. Video player page with remaining videos in the chapter

3. 'Recommended for you' videos on the portfolio page

4. Schedule a session button on the portfolio home page

You can now easily schedule a 1-1 session with your Carta Tax Advisor, directly from your portfolio.

5. Coming soon: Recommendations will be driven by your 1-1 conversation with a Carta Tax Advisor!

What do I need to do?

You can access the new feature directly from your portfolio, or navigate to the ‘Learn’ page in the navigation bar.

Have questions? Contact product@carta.com.

Jordan Agnew

3 years ago4/6/2023

Design Improvements to the RSU Modal

Today we’re making design improvements to the RSU Modal to make it easier for holders to understand the value of their equity.

What is changing?

RSU holders now can see a summary view of their securities in the details tab, including an overview table with units breakdown. Also, double trigger RSUs are no longer stuck in a zeroed state, they can now see a breakdown of vesting information, including time-vested amounts.

Changes to the Details tab of the RSU Modal

RSU holders will see the following information on the RSU details page:

  1. Original quantity / Issued: Total amount of RSUs granted on the issue date
  2. Released for settlement: The number of vested units that have been part of a settlement event
  3. Delivered: The number of shares ultimately delivered to the holder as a result of converting the RSU, after any shares withheld by the issuer as payment for the holder's tax obligation
  4. Withheld at settlement: The number of shares that have been withheld to cover taxes at settlement
  5. Partially-vested amount: eligible for settlement when performance is hit, or the the total number of shares time vested, and available for settlement
  6. Remainder: Resulting number of shares from original quantity, after subtracting settled and withhold amounts

The bottom of the details tab will now include an employee education modal, which will be used to surface important education about their RSUs.

Changes to the Vesting Schedules tab of the RSU Modal

Now, holders can see the cumulative values for all vesting conditions applicable to their RSUs, which can be time or milestone based, with or without additional performance conditions.

We’ve updated the Vesting Schedules tab to account for the following scenarios (screenshots of each below):

  1. Double trigger RSU (Based on time and an additional condition)
  2. Double Trigger RSU (Based on milestones and an additional condition)
  3. Single Trigger RSU (Based on time)
  4. Single Trigger RSU (Based on milestones)
  5. RSU has been terminated or expired

Double trigger RSU (Based on time and an additional condition)

Double Trigger (Based on milestones and an additional condition)

Single trigger (Based on time)

Single trigger (Based on milestones)

RSU has been terminated or expired

Visit the resource center for more details

Have additional questions? Check out support.carta.com to learn more.

Alana Lindall

3 years ago4/6/2023

Schedule Investor Notices

What's new?

Take control of your investor communications with proactive scheduling.

What’s valuable about this change?

Specify the date you want notices to be shared with your investors for capital calls or distributions, and your Fund Admin team will proactively schedule the notification.

What do I need to do?

When you request a capital call or distribution in-app, you can choose an Issue date. This will be the date notices are sent to your LPs.

How do I learn more or get help?

Reach out to your account manager or talk to one of our representatives today.

3 years ago4/4/2023

LP Wire Audit Trail

What's new?

GPs now have full visibility into the accuracy and completeness of LP wire instructions.

What’s important about this change?

Send distributions confidently.

With Carta’s LP Wire Audit Trail, GPs can confirm the accuracy of their investors' wire instructions prior to sending a distribution. You can now view:

What do I need to do?

Select the entity and navigate to the Partners tab. Click the three dots next to the investor's name that you want to view the details of instructions for.

View information like confirmation date, confirmation person, and bank details. You can also view which LPs have not yet provided their wire instructions, noted by the status of Missing, in the Wire Info Status column.

Coming soon: We’ll be releasing an even easier way for you to request LPs confirm the accuracy of their wire instructions in Carta.

Spencer Holton

3 years ago4/4/2023

Capital Call Wire Instructions

What's new?

Make critical updates to your capital calls when it matters most.

What’s valuable about this change?

Now, you can revise wire instructions on an active capital call, and new notices will be created for your partners on Carta.

What do I need to do?

Get in touch with your Fund Admin and they will edit the wire instructions for you.

How do I learn more or get help?

Reach out to your account manager or talk to one of our representatives today.

3 years ago4/4/2023

Audit Confirmations Reports for LPs

What's new?

Access time-sensitive LP audit confirms, on demand.

What’s valuable about this change?

If your LP is a fund of funds or they are audited, they will likely ask you to complete an audit confirmation for them. This report details information such as their commitment amount and amounts contributed.

What do I need to do?

If your LP's audit team sends you a request to verify the LP's commitments in your fund, reach out to your Fund Admin team and they can quickly pull together the information you need.

How do I learn more or get help?

Get in touch with your Account Manager or talk to one of our representatives today.

EJ Jacoby

3 years ago4/3/2023

Improved LP Tax Document Center

What's new?

LPs can now easily filter, find, and download tax documents.

What’s important about this change?

A smoother tax season for investors.

We’ve improved the Documents tab in our LP Portal so investors can easily:

What do I need to do?

Navigate to the Documents tab of your LP Portal and select the tax year you’d like to access tax documents for.

See which documents you’ve already viewed and which entities have shared their K-1s versus which are still pending.

Download documents individually by clicking View or bulk download documents by clicking Download all.

How do I learn more or get help?

Have additional questions about how Carta can support you and your LPs during tax season? Reach out to your account manager or talk to one of our representatives today.

Spencer Holton

3 years ago4/3/2023

Session recap for Tax Advisory 1-1s

What’s New

Employees attending 1-1 sessions with Carta Tax Advisors will now receive a post-session recap in their Carta portfolio.

Sample session recap:

The session recap will contain:

What do I need to do?

You can access the session recap directly from the Tax Advice page in your portfolio or from the email sent to you after your 1-1 session is completed.

Have questions? Contact product@carta.com.

Jordan Agnew

3 years ago4/3/2023

iOS Reminders for 1-1 sessions with Carta Tax Advisors

What’s New

Employees with Carta's iOS application and notifications enabled will now receive reminder notifications, 15 minutes ahead of their Carta Tax Advisory session. If you have the Zoom application on your phone, the notification will open the Zoom meeting directly and enable you to join the session on your phone.

What do I need to do?

To receive the notification:

  1. If you have not already done so, download the Carta iOS application,
  2. Enable push notifications in the settings of the iOS app.
  3. Schedule a 1-1 session from your Carta portfolio.

Have questions? Contact product@carta.com.

Jordan Agnew

3 years ago3/23/2023

New specializations for Design and Operations

What’s new?

We’re excited to announce the release of two new specializations:

No other benchmarks have changed in this update.

How do I see benchmarks for the additional specializations?

You can view benchmarks for the new specializations by:

  1. Visiting the Bands page and selecting “Design” or “Operations” under Area. Once the job area is selected, you can select either the UX Design or the Logistics and Supply Chain specialization by selecting the Specialization dropdown.

  1. This will allow you to view salary/equity bands for levels 1 - 8 for either specialization.

  2. The above process can be followed for each of the new specializations.

How do benchmarks for the additional specializations affect the Employee Scorecard?

The compa-ratio is a quick way to compare an employee's compensation to your plan's target rate for a given job area, level, and location. The compa-ratios for an employee assigned to the UX Design and Logistics and Supply Chain specializations will now be calculated using the target compensation for the specialization, not the job area.

How do I update my benchmark version to use new specializations?

You can update your compensation plan to use the latest benchmark versions either by:

  1. Visiting the Plan page and clicking on the "Update available" link in the Active Plan window.

  2. Navigating to the Bands page and clicking on the "Update" bubble in the top left.

3 years ago3/16/2023

New Vesting Strategy Option for Stock Splits

What's new?

Companies now can decide how they want their shares to be reallocated within the vesting schedules when stock splits are performed. Two vesting strategies can be selected now:

Option 1: Reapply templates

When companies choose the reapply templates option, Carta will automatically reapply the template for all securities with template vesting schedules upon performing the split. This means that Carta will re-calculate the vesting schedules attached to securities, considering the new total quantity. This can change how the vesting is distributed among the tranches since it will be an entirely new vesting schedule.

For example, a 10 shares grant that time vests with tranches of 2 and 3 shares will, after a 1:10 split, have tranches of 25 shares each if the company chooses this option.

Option 2: Apply stock split ratio to all tranches

When companies choose to apply the stock split ratio to all tranches, Carta will multiply the stock split ratio by each tranche. In case the shares remaining in a tranche are fractional, the platform will then round down to the nearest integer. This results in fewer differences in the schedule from the pre-split to the post-split security. If a security is tied to a template vesting schedule, Carta will need to update it to a custom schedule to make this change. Custom vesting schedules cannot be reapplied later, as they are not part of any templates.

If companies choose this option, a 10 shares grant that time vests with tranches of 2 and 3 shares, after a 1:10 split, will have tranches of 20 and 30 shares each if this option is chosen.

Why is this important?

Different companies need their post-split vesting schedules to be represented differently. With this change, Carta becomes more flexible to adjust to different vesting scenarios. Having more vesting accommodation strategies also means less time dedicated to manual adjustments after a stock split is performed.

How can I learn more about this?

You can find a detailed explanation of the new vesting strategies with vesting schedule examples in this support article.

Eduardo Bacil Monteiro Dias

3 years ago3/14/2023

Private Dilution Report in Financial Reporting

What’s new?

Private companies on Carta can now run Dilution reports. The Dilution report will include:

All 3 of these values will help customers calculate Diluted Earnings Per Share for their income statement.

What’s important or valuable about this change?

Private company Financial Reporting administrators will be able to run a Dilution Report that will provide them with major inputs into the Diluted Earnings Per Share formula.

In this release, the following will be available:

What do I need to do?

Log in to Carta and go to Compliance > Financial Reporting. Run a new report (must be 1 year or less reporting period). In the drop down menu to download other reports, such as SBC Expense and Min Disclosure, there will be an option for Dilution.

Have questions? Contact 718@carta.com

Samantha Widman

3 years ago3/8/2023

Suite of New Equity Reports

What’s new?

Soon, you will be able to access 8 new reporting templates under Capitalization > Reporting, which provide you with access to critical data points about your equity pool, company, securities, and stakeholders. You will be able to see exactly how your key option pool values are derived, view equity awards joined with Grant Reason and Employee ID, and even export a detailed list of stakeholders and their properties.

Why is this important?

We’ve been listening to every piece of feedback from you, and have heard the challenges that you face. The new reports address these challenges, providing visibility into how key pool values are derived, and giving you reporting access to over 60 key fields that were spread across multiple places, and in some cases, previously un-reportable.

Those 8 template reports are:

What do I need to do?

You should be on the lookout for an email from your CSM letting you know that these reports are now available for you. Once you get that email, you can go to Capitalization > Reporting, and you will see the following view, where the newly added reports will have a ‘New’ bubble next to them:

From there, you just need to export the report as usual!

Where can I learn more?

For more information on exporting reports, visit our support site. We will be adding additional information to the support site as reports are updated and improved.

Will WD

3 years ago3/7/2023

Capital Activity Quick Search

What's new?

GPs can now click on a specific investor's name within their Capital Activity Notice PDF to quickly view the details of that investor's notice.

What’s valuable about this change?

Get the information you need, faster.

Save time by no longer having to scroll through pages of notices until you find the right LP. Easily search and select the LP to be automatically directed to that LPs notice.

What do I need to do?

  1. Log into your Carta account and navigate to the Activity tab
  2. Click into the details of an active capital call in your task list
  3. Scroll down to Notification to Investors and select the Document Outline icon
  4. Then, select the LP to review their capital call notice

Capital Activity Quick Search

Capital Activity Quick Search

Sound ON

3 years ago3/7/2023

Request Distributions in Carta

What's new?

GPs can now easily request distributions in Carta.

What’s valuable about this change?

Distributions made smoother. Request, view, and approve your distributions in the same place you manage your fund.

What do I need to do?

  1. Login to your Carta account, select the entity, and navigate to the Capital activity tab
  2. Click “Request distribution” and enter the amount of capital to be distributed
  3. Enter distribution details including distribution notice, money transfer dates, and source of proceeds
  4. Select “Continue”, review the distribution details, and Submit

Request Distributions in Carta

Request Distributions in Carta

Sound ON

Note: For same day processing, the request must be made before 3:00pm EST.

How do I learn more or get help?

Visit this support article for a more detailed view into distributions.

3 years ago2/28/2023

Carta Deal Pro Forma

What’s new?

With Carta's new Deal pro forma tool you can generate an accurate deal-ready pro forma model with iterative calculations in just a few minutes. Users will be able to create a deal-ready pro forma that takes into account all the nuances of the model and handles the complicated conversion math for SAFEs and Notes.

What's important or valuable about this?

Carta automates the process of building a pro forma so that it can be completed on the Carta platform within minutes. Carta Deal Proforma eliminates unnecessary iterative and redundant work. With the new tool you can increase the capacity for companies to be more versatile with their modeling as it’s easy to make incremental changes instead of starting from scratch. Starting today you can:

What do I need to do?

Carta Deal Pro Forma will be available to all Carta customers in their Scenario Modeling tab.

How does it work?

Under Fundraising > Scenario Modeling > Pro forma tab,  you can see create a pro forma and generate a full view of your next round and export a deal-ready pro forma cap table.

You can:

Have a question or feedback? Visit our support site.

Pro Forma :: 2023.02.27

Click for sound

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Shubhi Nigam

3 years ago2/27/2023

Streamline document sharing

What's new?

A new column in the Document Library shows you if a document has been shared or not and who it has been shared with.

What's important or valuable about this change?

These enhancements will help you streamline document sharing workflows, such as sharing a large volume of Form K-1s with interest holders ahead of tax season. Easily keep track of which documents have been shared with interest holders and which ones have not. You can also filter the Document Library by sharing status which can help you quickly see which documents still need to be shared.

What do I need to do?

See the new ‘Shared with’ column in the Documents Library. You can filter down to ‘Shared documents’ or ‘Not shared documents’ by clicking on the filtering menu in the Documents Library search bar.

How do I learn more or get help?

For more information on the Documents Library and distributing Form K-1s, visit our support site.

Des Duggan

3 years ago2/27/2023

Enhanced visibility into transferred interests

What's new?

When you transfer an interest in Carta, you can now see all the information related to the transaction in the event details.

What's important or valuable about this change?

Gain complete visibility into every transfer transaction and see clearly in the event details if an interest was issued from a transfer as opposed to a new issuance on the cap table.

Track changes to the interest during the transaction and the issuance details, including where the interest was transferred from, to who, quantity, price, and total amount paid for the transfer.

What do I need to do?

You can see the details of each transfer transaction in the event details:

How do I learn more or get help?

For more information on transferring interests, visit our support site.

Des Duggan

3 years ago2/27/2023

View interest holder details and track employee IDs

What's new?

You can now get a comprehensive view of interest holders, including demographic information, interests issued to them, and documents shared with them. Additionally, you can now track employee IDs in Carta.

What's important or valuable about this change?

Enhancements to the interest holder details provide a single source of truth in Carta for who each interest holder is, what interests they hold, and which documents have been shared with them.

When you record an Employee  ID with each interest holder in Carta, you can use it as a unique identifier to streamline reporting across Carta and other systems such as payroll.

What do I need to do?

To get a comprehensive view of an interest holder you can click on any row of the interest holder ledger. This will open a page with various tabs to view the holder details, view all interests that have been issued to them, and view all documents that have been shared with them.

To track and report on employee IDs, edit an interest holder to add their employee ID. Shortly, these employee IDs will also be pulled into our excel based reporting.

View the interest holder demographics in the Summary tab of interest holder details.

View the interests issued to this holder in the Holdings tab.

View the documents associated with these interests and shared with this holder in the Documents tab.

How do I learn more or get help?

For more information, visit our support site.

Des Duggan

3 years ago2/27/2023

New time series graphs show changes in Outstanding Value estimates

What's new?

For each Outstanding Value estimate, a new time series graph shows how the value of the interest has changed over time.

What's important or valuable about this change?

Interest holders now have a visual that represents the change in Outstanding Value and can help them understand the value of their equity and future potential.

What do I need to do?

Admin users can enable Estimated Values, including Outstanding Value, when creating a new interest type or editing an existing one.

Once enabled, the Outstanding Value estimate details will include a time series graph to show the change in value.

How do I learn more or get help?

For more information on Estimated Values, see our support articles for Admins and Interest Holders.

Des Duggan

3 years ago2/27/2023

New Admin user fields

What's new?

When inviting a new Admin user to your Carta account, you can now capture their job title and company name. The Team & Security page allows you to add new users, edit or remove existing ones, and keep track of who has access.

What's important or valuable about this change?

The new capabilities provide complete visibility into who has access to your Carta account and the type of access they have. This is especially important if you have various internal and external users that need access to your cap table data in Carta, such as law firms or deal teams and back-office admins at Private Equity firms.

What do I need to do?

Visit the Team & Security page to add new users, edit or remove existing ones, and keep track of who has access.

When inviting a new user to your Carta account, select from a pre-set list of job titles or choose Other to input a different job title that is not on the list. You can also add the company name here.

How do I learn more or get help?

For more information, visit our support site.

Des Duggan

3 years ago2/23/2023

Quarterly refresh of salary, total cash, and equity benchmarks

What’s new?

Benchmarks version 2023-23-02

What changes can I expect from these benchmarks?

We have updated salary, total cash, and equity benchmarks for all job areas and specializations.

Salary and total cash compensation benchmark changes in this release reflect a slowing market for talent among startups, falling slightly since last quarter (approximately 1% overall). As in previous updates, specialization level data continues to be more volatile than the broader sample, as sample sizes for these roles are smaller than job area level data. For example, while Web Engineering and Quality Assurance saw large increases last quarter, this quarter’s data shows decreases in those benchmarks.

Equity benchmarks have decreased approximately 15%, consistent with the decreases that began last quarter as a result of the slowing market. Lower benchmarks cut across most roles and levels, though executive equity grants (particularly at early to mid-stage companies) dropped slightly less, and even increased in some cases.

What were the largest areas of movement from these benchmarks?

Salary - Product, Support, and Operations roles saw the largest increases, approximately 1-2% versus last quarter. Sales, Administrative, and Information Technology roles saw the largest decreases ranging from 3-5%.

Equity - Legal, Support, and Human Resources roles saw the largest decreases. Decreases in Engineering, IT, Finance, and Operations were less pronounced than the overall sample

How do I update my plan to use the new benchmarks version?

You can update your compensation plan to use the latest benchmark versions either by:

  1. Visiting the Plan page and clicking on the "Update available" link in the Active Plan window.

  2. Navigating to the Bands page and clicking on the "Update" bubble in the top left.

What’s next?

Carta Total Compensation is working to bring International market targets to the Employee and Company Scorecards, as well as developing benchmarks for new specializations.

3 years ago2/10/2023

Improved Employee Matching

What’s new?

This release improves the workflow for matching employees with stakeholders on Carta. Employees with the same name and email as the stakeholder will automatically match, saving their employee ID and thereby linking the stakeholder with the employee record. The improved workflow guides you through reviewing all other employee matches.

How does it work?

For the reviewed matches, you can now ignore, to be reminded next time, or to choose a different stakeholder. These decisions will be saved and will not need to be rematched when running the employee matching workflow. You can now review all matches and update the decisions later.

What do I need to do?

To get started, you will need to connect your external data to Carta either through connecting your HRIS system, uploading a spreadsheet, or pasting the information into Carta directly.

With your external data connected, Carta will attempt to automatically match your employees. From there you review suggested matches, deciding to approve the suggestion, ignore it, remind me later, or manually choosing a different person.

If there are any employees from external data that don’t match at all to Carta stakeholders, you can choose to ignore them or manually choose a person to match.

The workflow is then completed and all matches can be reviewed.

How do I learn more?

For more information on Employee Matching, please read our support article.

3 years ago2/7/2023

Improved Capital Call and Distribution Notices

What's new?

GPs can now include a detailed breakdown of capital in their capital call and distribution notices to maintain transparency with their investors.

What’s important or valuable about this change?

Institutional investors prefer to see a breakdown of capital versus a lump sum for internal reporting purposes. We make it easy to provide inventors that information:

Capital calls: Specify what dollar amount or percentage of the amount called is going towards investments, expenses, management fees, and more.

Distributions: Break down the return by dollar amount or percentage into capital, realized gains, or income.

What do I need to do?

On the Overview tab of your portal, select the entity, then navigate to the Capital Activity tab. Click Request Capital Call and follow the steps. Specify the breakdown of capital in the Notes for your Fund Administrator section.

For distributions, click Request Distribution and complete the steps above.

Once submitted, it will appear on the capital call or distribution notice for your review and approval.

How do I learn more or get help?

Have additional questions about Carta’s capital activity? Reach out to your account manager or request a demo today.

Milena Wall

3 years ago2/7/2023

Download All Audit Docs with One Click

What's new?

A smoother audit season.

Auditors can now bulk download all fund documents from Carta in a single click.

We’ve bundled all fund audit documents in one place so auditors no longer have to spend time downloading multiple documents from multiple places.

What do I need to do?

Navigate to the Reports & Documents tab of your portal, then select Audit. Documents are bundled into two packages per entity:

Package 1: Formation documents, bank statements, investment documents, invoices & calculations, and partner commitment changes and transfers

Package 2: Partner subscription agreements and side letters, capital call notices, and distribution notices

Select the package and click Download.

How do I learn more or get help?

Have additional questions about how Carta can support you during your fund audit? Reach out to your account manager or talk to one of our representatives today.

Kathleen Meil

3 years ago2/7/2023

Improved Investment Valuation Updates

What's new?

GPs can now easily submit valuation updates where positions on an investment have different values or prices per share.

What’s important or valuable about this change?

We’ve improved our in-app valuation updates to be able to handle advanced scenarios, including submitting an update where each asset has a different price per share. This is common for GPs who have invested in the same investment across multiple rounds.

What do I need to do?

Navigate to the Activity tab of your portal and select Valuation Update. Then select the company whose valuation you want to update.

Select Spreadsheet View and enter the date for when the valuation took place. Enter the new value per share to see the gain or loss across all positions.

Then review your valuation update and submit.

How do I learn more or get help?

Have additional questions about Carta’s valuation updates? Reach out to your account manager or talk to one of our representatives today.

Milena Wall

3 years ago2/6/2023

Hire internationally using Carta Offer Letters

What’s new

Total Comp customers can now send Offer Letters in 140 international currencies. Candidates will be able to view their Offer Letter in their local currency.

Get started

How do I send an Offer Letter in a non-USD currency?

  1. Navigate to the Current Offers page and click “Create Offer.”
  2. In the “Compensation” section, select the correct currency for the candidate’s Offer Letter. Companies are still able to offer multiple packages for international offers.

3. Enter the Base salary in either the local currency or USD.

4. The Equity value can be entered in USD only. However, you will be able to see this displayed in the local currency selected as well when you preview the Offer Letter before sending it to the candidate.

5. Candidates will be able to view their Offer Letter in the selected local currency.  This includes their benefits, Offer Summary, and the Compensation Projection chart.

Learn more

Visit the Carta Offer Letters resource center for more details.

Have additional questions about Carta Offer Letters? Reach out to your Account Manager or contact our Support Team.

3 years ago2/3/2023

Share Class Manager Improvements

What’s new?

The Share Class Manager page will be updated this coming Monday, February 6th to make it easier to navigate, and provide a consistent experience when you are updating AOI terms.

We no longer display a "Link AOI" button at the top of the page. The new flow is designed to be simple and intuitive, with the "Manage Share Class" button giving you access to update existing share classes, add new share classes, and link Articles of Incorporation.

What do I need to do?

Navigate to Capitalization > Manage share classes. Under Manage share classes, there will be three options:

Where can I learn more?

Visit the Share Class Manager support article or contact us via the In-App Help Center.

Will WD

3 years ago2/2/2023

GP Activity Tab

What's new?

We’re introducing a new way for Carta GPs to have greater visibility into their relationship with their fund administrator.

What’s important or valuable about this change?

GPs can now submit, view, and track the progress of their fund admins tasks, like sending capital calls or preparing financials. Fund managers will receive a notification for any outstanding tasks or if there’s an action required.

GPs can use the Activity tab to stay up to date on critical fund events, like reviewing financials or management fees.

What do I need to do?

On the Overview tab of your portal, navigate to the Activity tab.

You can view and complete tasks assigned to you by your fund administrator. Click Details to view additional information about the task like the date it was created, progress, and status.

Scroll down to see what your fund admins are working on. Click Details to view additional information about their task like which fund admin is working on the task and the progress.

Easily request a capital call or submit a valuation update. Once submitted, it will appear in the fund admin section for you to track to completion.

Select Task History to view an archive of all past tasks completed by you and your fund administrator.

This feature currently services capital calls, valuation updates, SPV formations, and reviewing and approving management fees, SOIs, and financials.

We will be making further improvements to the Activity tab over the coming weeks including the ability to request a wire, submit an expense, and message with your fund admin.

How do I learn more or get help?

Have additional questions about the Activity tab? Reach out to your account manager or request a demo today.

Milena Wall

3 years ago2/2/2023

Private Dilution Report (Beta)

What's new?

Private dilution reports can be run on Carta.

How does it work?

Private company administrators will be able to run a dilution report that will provide them with diluted shares, average trading prices, and supporting tabs to back out the incremental shares tab.

In this initial release, the following inputs will be available:

  1. Average and weighted average trading prices, including the ability to add Fair Market Values on weekends and holidays
  2. Diluted shares
  3. Supporting tabs to help users recalculate their incremental shares tab

In the future, Carta will also support:

What do I need to do to get started?

To participate in the beta and receive early access to this report, please reach out to us at 718@carta.com.

Samantha Widman

3 years ago1/31/2023

International Bands and Total Cash Compensation Data for Customer Success

What’s new?

We have two exciting updates now available in Carta Total Comp. You can now use:

International adjustments

Users will now be able to view salary and equity benchmarks on the Bands page based on adjustments from our US benchmarks. In this initial release, users will have access to adjustments for 44 countries.

How do I see international adjustments?

You can view international adjustments by:

  1. Visiting the Plan page and scrolling down to International Market Adjustments. This section will show you suggested adjustments for salary and equity across 45 countries. These suggested Adjustments are based on Carta data and our knowledge of local market practices.

  2. You can override these suggested adjustments to better match your company’s comp philosophy. Click into them to edit, and save your new adjustment by clicking the check box.

  3. Visit the Bands page to view the adjusted salary & equity benchmarks. Find any of the 45 countries by selecting it from the Location dropdown.

Total cash compensation benchmarks for Customer Success

Carta will now provide total cash compensation benchmarks for the Customer Success job area. Total cash compensation is defined as base salary plus target variable compensation. 25th, 50th, and 75th percentile data are accessible on the Bands page. No other benchmarks have changed in this update.

How do I see total cash compensation benchmarks for the Customer Success job area?

You can view Total Cash Compensation benchmarks for the Customer Success job area by:

  1. Visiting the Bands page and selecting “Customer Success” under Area.

  2. Select “Total Cash” for compensation type.

  3. This will allow you to view total cash compensation bands for levels 1 - 11 for the Customer Success job area.

How do I update my plan to use the new benchmarks version?

You can update your compensation plan to use the latest benchmark versions either by:

  1. Visiting the Plan page and clicking on the "Update available" link in the Active Plan window.

  2. Navigating to the Bands page and clicking on "Update" in the top left.

Learn more

Have additional questions? Reach out to your Account Manager or contact our Support Team.

What’s next?

Carta Total Comp is working on updated salary and equity benchmarks for all job areas and specializations.

3 years ago1/26/2023

Introducing Agreement Execution for issuing new interests

What's new?

You can now generate fully executed legal agreements when issuing interests with Carta LLC.

What's important or valuable about this change?

With the new Agreement Execution functionality, you can simplify the end-to-end issuance workflow, increase efficiency, and auditability:

What do I need to do?

To get started with Agreement Execution, you will need to first work with our team to set up a new interest agreement template. Get started by navigating to Documents > Templates.

Request a new template by clicking on the button on this page.

You need to provide us with the following items to set up a new template:

Once your template has been set up, Carta Staff will notify you and you can use it to issue new interests. Watch our demo video to learn more.

How do I learn more or get help?

For more information on interest agreement templates, please read our support article.

Des Duggan

3 years ago1/23/2023

Set up and send your first Offer Letter with a few clicks

What’s new?

We're introducing an easy way for new Carta Total Comp users to send their first offer letter in just a few clicks. With our new guided onboarding experience, you can get the most out of CTC immediately.

The setup guide will be marked as complete for users with Offer Letters already set up.

Get started

You must have "Full Admin" permissions to set up Offer Letters.

  1. Navigate to the Offer Letters page and click “Get started.”

  2. Complete the guided onboarding experience to personalize your Offer Letter for your company.

  3. Once you complete your setup, all Admins, Area Leads, and Recruiters will be able to draft, preview, and send Offer Letters.

Learn more

Visit the Carta Offer Letters resource center for more details.

If you have additional questions about Offer Letters? Please reach out to your Account Manager or contact our Support Team.

3 years ago1/20/2023

Automated Refresh Vesting Schedules

What's new?

We are introducing automated refresh vesting schedules in-app. Now, all private companies have a template ready for refresh vesting, a schedule that mimics Carta's equity strategy of boxcar grants.

How does it work?

On the vesting schedule templates page (Securities > Templates > Vesting Schedules), you can edit the Refresh Vesting to select when grants under this schedule should start vesting. See detailed instructions to manage vesting templates here.

You will have options from 1 to 4 years after the issue date.

You are all set!

Now, you can start adding, modifying or applying the Refresh Vesting when issuing new securities, and we will automatically calculate and input the vesting start date for you, based on the criteria selected on the template.

Where can I learn more?

Visit this support article or contact us via the In-App Help Center.

3 years ago1/20/2023

Share Class Conversions (Beta)

What's new?

Share Class Conversions are now self-serve on Carta.

What’s important about this change?

Skip contacting Support for share class conversions. With our new self-service tool, your law firm will be able to complete this for you in minutes.

Select individual shares, or convert entire share classes when needed. Once the shares classes are converted, Carta handles canceling the existing certificates, issuing new stock certificates, and guiding signatories and security holders through the process of executing signatures.

What do I need to do?

This feature is currently in beta with law firms and we are releasing it to more users on a rolling basis. By April 2023, all company legal admins will have access to in-app share class conversions too.

If you need to perform a share class conversion, reach out to your outside counsel. If you don’t have a law firm, contact Carta Support using the In-App Help Center.

How do I learn more or get help?

Visit this support article to learn more about the step-by-step process.

Vrushali Paunikar

3 years ago1/9/2023

Share Offer Letters via a link

What’s new

CTC customers can now send Offer Letters to candidates with a simple URL link if they are not using Carta’s candidate acceptance flow. This will allow companies to send Offer Letters to candidates via an existing email thread with a candidate or additional signatory tool of their choosing.

Get started

How do I send an offer letter via link?

  1. Navigate to the Offer Letters page

  2. Draft, preview, and save an offer letter by clicking “Create new offer”.

3. Once you have saved your offer letter, click “Copy link”, the URL can be pasted and shared to grant access to the published Offer Letter.

Learn more

Visit the Carta Offer Letters resource center for more details.

3 years ago1/4/2023

Send an Offer Letter directly from the Bands page

What’s new

All CTC customers can now save time by seamlessly previewing and sending Offer Letters straight from the Bands tab.

Get started

How do I send an Offer Letter from the Bands page?

Here’s how to get started:

1. Navigate to the Bands page.

2. Click on the Job Breakdown for a particular Role.

3. Click “Create offer” to be shown a preview offer letter with a recommended compensation package based on your company’s Plan information, specific for that Role.

4. Companies who have already configured the required Offer Letter settings will be redirected to the “Create New Offer” page with pre-filled salary and Role information.

Companies who have not configured the required Offer Letter settings will be shown a preview of an Offer Letter for the specific Role. Admins can click “Send your first offer” to be guided on how to configure the required Offer Letter settings before sending your company’s first Carta Offer Letter.

Learn more

Visit the Carta Offer Letters resource center for more details.

Nikhita Gupta

3 years ago12/21/2022

Notify Users of Insufficient Funds

What’s New

When a user’s bank account does not have sufficient funds to pay for the exercise via ACH, Carta will warn the user when reviewing the exercise. The user will have the option to change the selected bank account, lower the amount of options to exercise, or proceed with the exercise.

Additional improvements to the review exercise page better highlight key details of the exercise, reducing the need for scrolling. The UI also now explicitly states that the total represents a cost to the user.

Users choosing to proceed are then given a final message that an underfunded exercise may be canceled.

Who this affects

This feature is available to employees who have set up their ACH bank account on Carta through Plaid.

How it works

Carta is using Plaid Balance to confirm the available balance of the associated bank account prior to submitting the exercise request. No account balance information is stored on Carta. This feature does not block users from submitting exercise requests, rather warns them about the potential risk of a canceled exercise.

What happens if the selected bank account doesn’t have enough money for the exercise?

We now warn users that their account doesn’t seem to have enough money to cover the exercise cost. We allow them to proceed anyway, as they could potentially add funds to the account before Carta attempts to pull the funds. If it turns out there are insufficient funds, we will cancel the exercise.

How does Carta know how much money is in my bank account? By connecting a bank account through Plaid, we can use Plaid’s APIs to retrieve real-time balance information at the time of the exercise request. Checking the accounts available balance represents the predicted balance net of any pending transactions. This type of information is often used to protect against overdrafts and non-sufficient funds fees. For more information on Plaid Balance, see here.

What if I manually connected my bank account? Users can always connect their bank accounts manually instead of using Plaid. For these users we cannot know their available balance and they will not receive any warnings about insufficient funds.

Timing

How do I learn more or get help?

Visit Carta Support for more details on Exercising Using ACH and Setting Up Your Bank Account

3 years ago12/20/2022

New job specializations, quarterly refresh of equity benchmarks, and benchmark version selector

What’s new?

We have 3 exciting updates now available in Carta Total Comp. You can now use:

View new job area specializations

Users will now be able to view and use new salary and equity benchmarks for the following specializations:

How do I see benchmarks for the additional specializations?

You can view benchmarks for the Digital Marketing specialization by:

  1. Visiting the Bands page and selecting “Marketing” under Area. Once the marketing job area is selected, you can select the digital marketing specializations by selecting the Specialization dropdown.

  1. This will allow you to view salary/equity bands for levels 1 - 7 for the Digital Marketing specialization.

  2. The above process can be followed for each of the new specializations.

How do benchmarks for the additional specializations affect the Employee Scorecard?

The compa-ratio is a quick way to compare an employee's compensation to your plan's target rate for a given job area, level, and location. The compa-ratios for an employee assigned to the Administrative (Office Management), HR (Recruiting), Marketing (Digital Marketing), Strategy (Partnerships) specializations will now be calculated using the target compensation for the specialization not the job area.

Use refreshed equity benchmarks version 2022-12-20

What changes can I expect from these benchmarks?

We have updated equity benchmarks for all job areas and specializations. These benchmarks are a reflection of the current market, characterized by limited fundraising, a slowdown in hiring, and a potential decrease in some company valuations. As a result, these benchmarks show decreases in target equity compensation. This is due to having a higher concentration in earlier stage valuations and more junior level roles. Equity benchmarks across mid-to-late stage companies and more senior level roles are flat to slightly above our previous benchmarks. Looking forward to 2023, assuming the overall environment remains the same, we would anticipate continued volatility and potential decreases in equity benchmarks.

How do I update my plan to use the new benchmarks version?

You can update your compensation plan to use the latest benchmark versions in one of two ways:

  1. Navigating to  the Plan page and clicking on the "Update available" link in the Active Plan window.

  2. Navigating to the Bands page and clicking on the "Update" bubble in the top left.

View the current market without affecting your Scorecard

Carta is focused on providing your business with the latest market compensation data. We understand that your plan is tied to a point-in-time, making your benchmark version an integral part of your compensation philosophy. We also understand that viewing future versions can help in understanding the current market, headcount planning, and more. Carta is excited to announce that you can now access the latest compensation benchmarks without updating your Plan.

The Bands page will now default to Carta Total Compensation’s latest benchmarks. However, regardless of what is selected on the Bands page, the Scorecard will remain associated with your selected Plan’s benchmark. Users can easily toggle between the latest benchmarks and those associated with their compensation plan using the Benchmark version dropdown. How do I toggle the Bands page to display the benchmark associated with my Plan?

  1. Visit the Bands page and click the Benchmark version dropdown.

  2. Select “Default Plan” to view the Bands page using the benchmark associated with your compensation plan.

What’s next?

Carta Total Comp is working on international geo-adjustments.

Jeffrey Glusman

3 years ago12/15/2022

Custom reporting product updates

What's new?

We are making updates to the equity reporting experience on January 9, 2023.

What's important about this change?

Next year, users will gain access to new reports on Carta. Some of these updates will include auditable equity plan balance and cap table reports. As part of these improvements, we will be limiting features like flexible columns and filters for Custom Reports starting January 9th.

What do I need to do?

We recommend that you download any reports that you may need to reference in the future. However, you can access the data you need using our extensive library of report templates after January 9th.

How do I learn more or get help?

Please reach out to our Support team using the In-App Help Center. Log in to Carta.

Jared Thomas

3 years ago12/14/2022

Customize cap table views

What's new?

Admins now have the ability to sort the interest type columns in cap table views.

What's important or valuable about this change?

You have one more option to customize the cap table view to your preferences. You can now sort the interest type columns in the cap table views to reflect how you want to view and export data.

What do I need to do?

On the cap table views page, click on Columns. You can show, hide, or rearrange the interest type columns by dragging and dropping them in the order you want. Within each interest type, you can also show or hide specific columns.

Any changes you make to the interest type columns in cap table views will also be reflected in the export.

How do I learn more or get help?

For more information, visit our support site.

Des Duggan

3 years ago12/14/2022

Data room usability enhancements

What's new?

Admins can now download data rooms, update access permissions, and view a complete activity log to see who is viewing files stored in your data rooms.

What's important or valuable about this change?

What do I need to do?

To download a data room, navigate to the menu on the right side of the data room and click Download.

To update access permissions, navigate to Manage data room > Manage sharing. You can see who the data room was previously shared with and can remove their access.

To view the activity log, navigate to the menu on the right side of the data room and click View activity.

This can also be done at the folder or file level, showing a filtered list depending on where the activity log is accessed from.

How do I learn more or get help?

For more information, visit our support site.

Des Duggan

3 years ago12/14/2022

Introducing estimated values for equity

What's new?

You can now enable estimated values for interests. Carta can automatically calculate and provide estimates for vested, unvested, and outstanding values as well as threshold gain or loss for profits interests, and MOIC.

What's important or valuable about this change?

You can demonstrate the value of equity to interest holders, including employees, investors, board members, and advisors. They can see estimated values for their interests in their Carta portfolio.

There are multiple values available for you to choose from and each value includes information on how it is being calculated, which improves transparency.

You have the flexibility to choose whether you want to calculate estimated values at all, make the values visible to Admins only or to Admins and interest holders.

What do I need to do?

Equity value estimates are based on the latest per-unit value. A per-unit value can come from a Carta 409A valuation or company Admins can manually input values obtained from other sources, such as a board determination or a recent fundraising round.

Add estimated value while creating a new Interest Type

Complete the flow until you reach the section Estimated value.

Click on the drop-down Visible To to select who should be able to view the estimates. Note that you have the ability to determine whether only company administrators will have access to the estimates or if holders will also be able to see them.

Add estimated value while editing an Interest Type

Under Interests and interest types, click on the interest type and on View interest type details.

Click on Edit on the right side of the Estimated values section.

Click on the drop-down Visible To to select who should be able to view the estimates.

Estimated values will be visible to interest holders in their Carta portfolio.

How do I learn more or get help?

For more information, visit our support site.

Des Duggan