The Basics | Carta | Carta Community

The Basics: Navigating your company's Carta account

First, setting up your users and permissions

We’ve made it easy for you to control who accesses and alters the company’s Carta account information, including the cap table.

Adding account users and setting permissions

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WHY IT MATTERS: Understanding and setting the appropriate permissions for other users is crucial for managing your Carta account, determining who can take certain actions, and who can access what information

Start by navigating to Company Settings > Users and permissions

  1. COMPANY ACCOUNT USERS: We have four main company user settings. Check out this article for a full list of details behind each permission level:

Only users added to this page can be designated as board users, signatories or company contacts

  1. BOARD USERS: Will automatically be added to any board consents sent through Carta requiring their signature

  2. SIGNATORIES: A company officer is required to sign securities upon issuance

  3. COMPANY CONTACTS: Handle specific tasks within Carta, either facilitating workflows or serving as key points of contact in designated circumstances

  4. LAW FIRMS: This will grant all of your law firm Carta users Full Access  so they can make updates or changes to your cap table

  5. OUTSOURCED FINANCE FIRMS: Similar to law firms – this will grant Full Access  to the users assigned this permission level

If at any point you or your team can’t complete an action or see a page, review your permission settings and adjust accordingly


Transaction settings

Make exercising easy for you and your stakeholders. Easily approve requests, adjust taxes, and track the entire process when you enable this setting.

US-BASED COMPANIES: Can enable ACH transactions for US stakeholders and wire transfers for international stakeholders

NON-US COMPANIES: Can enable wire transfers for their holders. After exercises are approved, stakeholders will receive wire instructions specific to the company.

WHY IT MATTERS: This setting cuts administrative work for you and your team while enabling stakeholders to initiate exercises within the Carta platform


Company settings

Within your Company Settings tab, you’ll see the rest of your settings. It’s important to review these settings periodically to ensure a smooth stakeholder experience and easy renewal process.

PROFILE SETTINGS: Here you’ll find key information including your Incorporation Date, Tax ID, TCC Code, and Company address. It’s important to note that the address on this page is also used for billing purposes.

PAYMENT INFORMATION: View all linked company bank accounts

SUBSCRIPTION DETAILS: This is where you’ll set your billing contact—the person who receives all billing and accounts receivable (AR) notices. You’ll also find key information such as a summary of your subscription, estimated next charge, and renewal date.

Reviewing your payment information now, including your billing contact and payment method, can help prevent issues at renewal


Integrate your HRIS system

Carta seamlessly integrates with the majority of HRIS providers through API or provides alternative integration options such as SFTP (Secure File Transfer Protocol) and CSV.

How to set up an API-based HRIS integration

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Introduction to HRIS Integration

Navigating Company Settings

Creating New Integrations

Selecting Your HRIS Provider

Reviewing Integration Terms

Authenticating Credentials

Access Details and Setup Instructions

Viewing Active Integrations

Troubleshooting Errors

Conclusion: Simplifying Equity Management

WHY IT MATTERS: Setting up an HRIS integration allows you to streamline HR processes. You can automate and track stakeholder changes, terminations, synchronize records, and unlock the power of Carta Total Compensation.

This is free to use with all Carta subscriptions

HOW TO INTEGRATE: Navigate to the HRIS Integrations tab under Company Settings


Cap table access for investors

We make it easy to share company information with your investors, employees, and other key stakeholders through their Carta portfolios by managing your cap table access settings.

Granting cap table access

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With four different levels of cap table viewing permissions to choose from, you can share the exact desired amount of information with the right stakeholders

This setting will not give stakeholders access to the company's Carta account

Setting access levels to any level will prevent stakeholders from being able to send cap table access requests


How to manage share classes

Managing share classes is foundational to issuing compliant securities and ensuring alignment between your company’s share class details and incorporation documents.

Common reasons you may need to manage your share classes:

TLDR: Share classes play a pivotal role in defining ownership categories within a company and offer distinct rights and privileges to shareholders. These classes typically include common shares and preferred stock, each associated with specific benefits such as voting rights, dividend preferences, and priority during company liquidation.

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